FAQ – Frequently Asked Questions
Select a category then choose from the displayed questions.
For our wireless or fiber optic customers, you do not need a phone line or cable connection. We connect your home or business directly to our network, without using any other company's wires.
For our DSL customers, a phone line is required for your Internet service, however we take care of getting the phone line hooked up to your home or business for you. You do not need to contact the phone company about a phone line.
For our wireless or fiber optic customers, you do not need a modem. These connection methods use digital networks to transmit the information, so a modem is not needed. However, if you wish to connect multiple devices or have WIFI available, you will need a broadband router. Routers are not included with the installation, but can be purchased for an additional fee.
For our DSL customers, a modem is required to connect over the phone line. We provide a modem as part of the install for no additional cost, so you don't need to worry about finding one yourself. A broadband router will be required if you wish to connect multiple devices to the Internet and for WIFI capability. These are not included in the installation but can be purchased for an additional fee.
Use these settings to setup your E-Mail clients.
|Username is the full email address. If you don’t know your password, please call our|
|Connection SSL||Yes (TLS)|
|Username and password for the outgoing mail server are the same as for the incoming mail server.|
We are happy to talk with you!
521B N 19th Street
Philomath, OR 97370
Mon – Fri: 8am – 10pm
Sat & Sun: 8am – 10pm
Closed Major Holidays
Innovation and making a difference
As we are expanding, we are always looking for positive, motivated people to help us in our mission of providing Friendly, Fast Internet to the mid Willamette valley. If you think you might like a career with us, send your resumé to email@example.com.
Customer Service Representative
The Customer Service Representative, or CSR, is the front-line of Alyrica’s Friendlier Internet to our customers, providing service information and resolve any emerging problems that our customers may be experiencing accurately and efficiently.
The install technician is the face of Alyrica to our customers, providing installation and repair services to our customers.
The technical manager will be responsible for servers, phone systems, research and testing, and providing the technical division with leadership, management, and accountability.
Tower Crew Member
The tower crew member will assist in tower deployments and repairs, often working at significant height about the ground.